Shipping and Returns Policy
1. Shipping Guidelines
1.1 Order Processing Time:
Your orders set sail on their journey within 1-2 business days, ensuring a swift departure from our port to your doorstep.
1.2 Diverse Shipping Options:
Navigate through the ocean of shipping methods during checkout, with clear costs and estimated delivery times guiding your course.
1.3 Voyage Confirmation:
Upon setting sail, an email confirmation with tracking details will be your compass, allowing you to chart the progress of your order's nautical adventure.
1.4 Navigation Notes:
Be mindful of potential shipping restrictions for certain products based on your coordinates. These details will be communicated clearly as you navigate the checkout seas.
2. Return Procedures
2.1 Eligibility Criteria:
To embark on a return expedition, ensure your item remains in its undiscovered state, nestled in its original packaging. The return signal should be emitted within 30 days from the date of delivery.
2.2 Return Initiation:
Embark on the return journey by signaling our customer service team, providing your order number and a brief message illuminating the reason for your return.
2.3 Return Navigation:
Navigator, you are the captain of your return ship, covering the return costs unless a defect or our oversight propels the return. Opt for a trackable route for a smooth journey.
2.4 Refund Process:
Upon receiving and analyzing your return, a signal will be dispatched, informing you of the approval or rejection of your refund. Approved refunds will seamlessly navigate back to your original payment harbor.
2.5 Exchange Expedition:
For those seeking a change in coordinates (read: an exchange), communicate with our customer service navigators. They'll gracefully guide you through the process, navigating through the harbor of product availability.
2.6 Non-Returnable Discoveries:
Certain items, as clearly marked in the product description, are destined to remain undiscovered. Ensure you acknowledge these uncharted territories before initiating your purchase voyage.
Thank you for navigating through our Shipping and Returns Policy. If you have inquiries or require assistance, our customer service crew is ready to assist. Bon voyage on your shopping expedition!